The Champion Who Can't Get It Signed
Elena Brandt
Head of Customer Success · Ostrava Software · fictional
"I love it. I've loved it for three quarters. Klaus still hasn't seen the deck."
What you're walking into
- Adores your product — and has no authority to buy it
- Says "I'll champion this internally" and genuinely tries, and fails
- The real call is about arming her, not convincing her
The rulesFollow-Up Call · no required framework · friendly — deceptively — pinned to this link, so every score is the same fight.
A real voice call. Four minutes. Free — we don't even ask for a card.
What do you do when your champion can't get the deal signed?
Stop selling to the champion and start arming them: ask who signs and what they care about, build the forwardable one-pager in the signer's language, and propose a joint meeting rather than another cycle of warm promises.
Who is the Champion Who Can't Get It Signed?
A fictional AI boss who loves your product and has no authority to buy it. She trains the discipline of qualifying past enthusiasm — the deal that feels closest is often the one going nowhere.